Hello all.

Today, tonight, make sure that we appreciate the gifts of life, and that we let our closest ones know how grateful we are for their presence.

If you want, do the exercise of looking through the goals you set out for yourself in the beginning of 2022, and see which ones you achieved. Feel the gratitude.

Nothing much more matters, I just want to thank you for being there, on the other side of the glass.

As published on The Channelmeister

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Peter Drucker, in his book, “The Effective Executive” makes the point that is very hard to understand what customers are doing because there is no insight into what goes on inside their walls. Because of this, companies tend to be managed mostly in isolation, occupied by internal issues and projects; when in reality all that can affect the company happens outside. Therefore all valuable information is external.

Luckily, the world has changed. And by adopting a partnership approach, companies can can learn about what preoccupies their customers, continually, by implementing Customer Success practices.

We’ll never know what Drucker would have thought about this, but it is like a veil has been lifted from our eyes.

As published on The Channelmeister

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The ChannelMeister - Huba Rostonics

The ChannelMeister - Huba Rostonics

77 Followers

Uncovering insight. Tracing the path forward. Marketing and Channel Ecosystems Strategist, helping companies navigate change and grow.